Privacy Policy

Last updated: January 20, 2026

Introduction

WeAreVirtuo ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and business name when you fill out our contact or intake forms.
  • Project Information: Details about your business, website requirements, and preferences shared through our intake questionnaire.
  • Communication Data: Records of our correspondence when you contact us via email or other channels.
  • Payment Information: Billing details processed securely through our payment provider (Stripe).

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your project requests and payments
  • Send you project updates, invoices, and support communications
  • Send marketing communications (only with your consent)
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our business (e.g., email services, payment processors).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with any merger or sale of company assets.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Withdraw consent at any time

Cookies

We use essential cookies to enable core functionality of our website. We do not use tracking cookies for advertising purposes.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: hello@wearevirtuo.com
Location: Toronto, Canada